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Our business hours are Monday to Friday 10am to 5pm PST. Once our customer relations representative gets your inquiry, we will answer within 3 business days. If you do not hear from us after 3 business days, we recommend you to contact us immediately, but we strive to get all inquiries answered as soon as possible. You can also leave us a voicemail at 1-888-318-9445.

Please note that our primary support is done by Email, and our phone number is solely for leaving voicemails. For faster assistance, please email us directly at, and we will get back to you promptly.

Water Liberty
3773 Howard Hughes Parkway
Suite 500 South
Las Vegas, Nevada 

Note: Please do not ship your returns to the address above. Please visit our refund policy page for more information. 

If you are looking for information about refunding our products, please click here for more details. We will be here to help as much people as we can, so don’t be shy and contact us today.


Monday - Friday: 10:00am - 5:00pm PST
Saturday - Sunday: Closed

If you have any questions or need any assistance, you are more than welcome to email us at and we will be replying you as fast as we can. You can also open a support ticket by clicking here, to keep track of the status of your questions.

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